Customer Testimonials
I had a very good experience at I90 Nissan, my sales person Shaq brown was very nice and helpful getting me squared away with my purchase. And also I had the ceramic coating put on my new car, they did a really good job. If I'm ever in the market for a new car again I would definitely be headed there.
Drove in for an oil change and tire rotation. Car was taken in for service immediately and it was completed quickly. No issues or concerns.
Excellent customer service. Extremely knowledgeable sales team. Quick service when needed. Impressive finance staff overall great experience
Keith and the Nissan team were amazing. Listened to what I wanted and got in my new Rogue fairly quickly. Had a fantastic experience.
Shaq was knowledgeable of the Nissan Pathfinder options and ensured that everything went fast and smooth with the paperwork!
Andrew did a good job working with us. He listened to our desires of what we wanted. We felt he listened to us and he didn't try to sell us products we didn't need.
Excellent service! Car is always returned clean and staff is friendly and accommodating
Everyone involved in the sale of both vehicles did a good job and got use the best deal
Jake was fantastic to work with! We came from out of state, and we were able to FaceTime to see the vehicle and get a fair quote on our trade in before driving two hours. The staff were friendly and efficient even when we ultimately decided to not complete the purchase. I strongly recommend them for their professionalism and flexibility!
Awesome experience
Ernie was a great help from getting me into the right vehicle for us to killing a spider that had my daughter scared
They handled a recall repair exactly how I thought it should go, no muss, no fuss.
Excellent staff and fast experience
If you need a new car or just shopping around ask for Jake he was a big help and one of the reasons I got my car there
We have always been treated fairly. Staff are kind and informative. Would recommend to everyone.
We baught a car for our daughter this weekend. Brian Lilly and the team were amazing. Brian went above and beyond to make sure we got what we wanted and went the extra mile to make sure the car was perfect for my daughter. The car even had a bow on it when we got there. Thanks Brian!!!
Awesome staff, no pressure, tons of options
Very easy to work with and straight to the point with no pressure. Easiest car buying experience and I love my new car
Traded in my vehicle and leased a 2026 Rogue Platinum. The Salesman Brian Lilly was amazing. He was knowledgeable, kind and went above and beyond to find the exact vehicle I was looking for. I'm 110% satisfied with my experience there. I will definitely recommend my friends and family to contact Brian Lilly to help them find the perfect car for them at I-90 Nissan.
Fast and quick
Good experience. Left with a 26 Pathfinder
I90 Nissan is my favorite car dealership. I will go nowhere else. They provide great service and fair car prices. Mark D is hands down the best salesman and is a dream to work with. I have bought multiple cars from him. He is very through and answers every question you could ever have.
Keith was a pleasure to work with from start to finish, as was the rest of the I90 team. I would recommend Keith to my family and friends without hesitation!
My experience was definitely good thanks to Service Advisor- Ben Sink. He listened and genuinely cared about my situation- and he actually pinpointed the problem before they began working on my car - AND saved me a few dollars, as well! We are very long, loyal Nissan customers and appreciate excellent service- which is what Ben Sink provides!
Everyone we dealt with was very friendly, knowledgeable and courteous.
Had a great experience. Eli and the team made the process quick and easy.
I-90 Nissan, like other Nissan dealerships I’ve dealt with before was friendly , professional and exactly what one would expect and deserves when making such an important purchase. I’ve walked away from other dealers that didn’t have the chops Nissan’s people do.
Keith was informative helpful and fun
Quick and easy drop off for initial oil change and inspection. Staff was super helpful and friendly. The work was completed quickly and communicated timely.
My sales person is Mark Dumonthier. Very polite and respectful. I have to say this is the first salesmen I have actually trusted. Thank you Mark for all your help.
Great experience! Will definitely return. Staff is friendly, knowledgeable, easy to work with, and meets the needs of the customer. Brian is awesome! We enjoyed working with him!!
Very nice staff and nice waiting area
Took care of my vehicle quickly. Got me on my way. Good experience there.
... I would not recommend them to anyone... When they changed the oil, they did not reset. The dash now my car tells me it needs an oil change and to reset myself... Nice people, but the service was not very good... Everyone wanted to help, but no one did...
Easy to deal with, our salesman Shaq Brown was very professional and got me in my certified preowned frontier in less then an hour. Kudos to Shaq and I90 Nissan!
This was one of my better experiences at a car dealership. Everyone was friendly and treated me very well. I would 100% recommend i90 Nissan to anyone looking for a good deal on a new car
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Eli Afram was the most easygoing, professional, and knowledgeable salesperson we’ve ever worked with! He was friendly, patient, and walked me through everything with my new 2026 Nissan Pathfinder. I got to test drive it, got what I wanted for my trade, and was out the door in no time! 🚙❤️
This was by far the fastest and easiest car-buying experience we’ve ever had—and it didn’t take ALL DAY! 😂
Thank you to Eli, the sales team, managers, and Finance Manager for making everything so smooth. If you’re in the market for a new vehicle, go to I-90 ... Read More Google - Aug 1, 2026
The whole process was done very professionally and Ernie Carrion walked me through things worked in the car. It was also very well detailed when I picked it up
I went to Nissan for my brakes to be replaced after I had saved up some money since I know brakes can be quite expensive. It was my first time coming to this particular location since moving to Ohio.
I had called before hand to get an estimate on the price and talked with Norma and she was very helpful (unlike the Nissan at the North Olmstead location) and she really put my trust back into the company. She put together a full inspection for me as I wasn't sure what else was wrong with the car and I ... Read More Google - Jul 17, 2026
The staff at I-90 Nissan was helpful and friendly.
the only Nissan I use sam is great to work with!!!!!!!!!!!
Thanks for all, it was a pleasure doing business Eli, appreciate all you'r effort, attention, communication & commitment on the sale. You are a great part on my journey to fulfill my desire dream SUV.
The wait was too long for express service, which I was told would be an hour. The actual cost for the light bulb replacement was 2 1/2 times the estimate.
The experience I had was what everyone expects when they walk into a dealership! Kind, courteous, personable, and all around a very pleasurable to do business with! I very highly recommend I-90 Nissan and their team, especially my man Shaq!!
Took Kicks in for a recall, they were friendly when I dropped off my car,and it took less time then what was quoted.
I-90 Nissan always does an excellent job for me. I couldn't be more pleased with all the service I've had done here. They go beyond my expectations. I highly recommend I-90 Nissan for all your needs.
I'm in Connecticut and bought a used Pacifica from these guys sight unseen. Transaction was smooth. Eli and Daniel were both easy to deal with — not pushy, answered what I needed to know, and didn't waste my time. Car shipped fast and the title came in exactly when they said it would. For an out-of-state transaction that's really all you can ask for. No complaints.
Ernie was a champ, and helped me get a new Lease for my middle daughter. As a family man he understood the process and explained to my daughter the process as well so that she can see how it all works. I highly recommend anyone looking for a Nissan to ask for Ernie. Dave
I want to start by saying thank you Norma for the help and getting the price down. I tried looking online and all I could find was “new tires” coupons. She did an awesome job and was great help.
As for Nisan, only two small things. 1. Personally I was shock to learn that you had to redo the test when I had it confirmed all ready from Auto Parts and this time get charged for it. The fact it was the thing confirmed what I said from the Auto Parts place is a little frustrating. It does make me wonder ... Read More Google - Jun 5, 2026
Was in and out within a reasonable time. Customer service was great.
I would like to say , I was treated greatly at I-99 Nissan . Everything was explained well to me and the signing of paperwork went smoothly do to the help from MR BRIAN LILLEY.
Brian Lilly was great and he really helped me out with getting my 2026 Frontier pro 4 x and for a great price is has all the bells and whistles that I wanted and I would recommend him if you want to buy your next car one of my best car experience ever
Excellent customer service! Work was completed faster than promised. Sam did a great job explaining service report and then went above and beyond to explain other vehicle features of car I was unfamiliar with!! Highly recommend I-90 Nissan service!
I leased a 2026 Frontier Pro 4x with Brian Lilly and it was an amazing experience the whole process was easy and stress free and I will be going back to Brian for my next car and recommend him to everyone and family in the future
The service I received on my 2025 Nissan Rogue at I-90 was exceptional. The service technician, Samantha was so pleasant & knowledgeable. She explained everything that was done to the car.
This is Richard’s wife Melinda making this review. I would just like to say how much I love I 90 Nissan. I was there recently for service and my service advisor Benjamin Sink could not have been any nicer. Greeted me as soon as I pulled in the service garage. Friendly and upbeat. Very aware of my time. Explained the whole process. Kept me informed during the procedure. Made sure I was comfortable. And the service was much quicker than I anticipated. They have a great lounge area.
Get service as always
Had one of the Best Car Buying Experiences in all my times of buying a new carat I-90 Nissan. My sales guy was Andrew Sullivan, and he was just the most easy going, but Professional and Knowledgeable salesperson ever! Very helpful, friendly, and patient. He talked me thur everything with my new 2026 Nissan Pathfinder Platinum. They didn't have the color I wanted, but the next say it was there. I test drove it, and got what I wanted for my trade, and next thing you I was out the door with my new car. And it didn't take ... Read More Google - May 5, 2026
Excellent service
Ernie is so nice and helpful. He took care of everything so that the process was easy and convenient for me. Ernie and the team at I-90 Nissan are fantastic!
Brian Lilly{sales} n Dave Harrell{mgr.} were the most professional dealers I’ve dealt with in a long time! Talked with Brian several times n made a 2hr.drive to seal a deal. It was exactly as was discussed with no surprises,changes or additions.! Couldn’t have been more transparent,n working with these 2 gentlemen made this purchase a PLEASURABLE! Experience.
Leased new Murano from Brian Lilly. He couldn't have been more professional in every aspect,from sales to delivery. Exceptional personal care given to me n my wife!!
I recently bought a Toyota Highlander from I-90 Nissan (Ohio). I bought the car online and had it shipped to me in New York from Ohio. I worked with Elie Afram to complete the purchase. It was a great experience. Elie was a pleasure to work with. Since I am in another state, I bought the car completely online. I never saw the car and never Test-Drove it in advance. I completely relied on Elie to reassure me of the condition and answer any questions. Elie managed all the details of contacting the shipper, getting the shipping cost and scheduling ... Read More Google - May 1, 2026
Andrew Sullivan was our dealer. Andrew was so nice. I came knowing that I wanted a Nessson Kick's. Andrew listened and accommodated ús.
They were very courteous, to me & explained everything.
Fantastic experience working with Brian Lily!
They're always friendly, kind, and helpful.
We purchased a used Subaru from Brian Lilly. He was very professional, knowledgeable and flexible to our schedules.
We had a very pleasant experience dealing with I-90 Nissan. From discussing our wants/needs regarding a Nissan Rougue with Ernie, to signing the finance paperwork with Denise, we were never annoyed or felt pressured. I recommend anyone looking for a Nissan to stop in at I 90 Nissan.
I got a decent car but the price could have been better. The salesman, Xavier was great. He answered all my questions. The finance dept was great to work with, too. The sales manager was a hassle. I wanted them to come down a very reasonable amount and he was being a hard case. He almost cost the salesman his sale. I90 Nissan is an "Okay" place to look for a car, but the "Deals aren't so good", as long as the sales managers are difficult.
Everyone worked hard to get me a great deal on a new car. I walked out a happy new car owner ,
I've been dealing with I90 Nissan for several years. I've always received excellent service and excellent product from them. I've been very happy with my Nissan Rogues.
I bought a new Murano from Brian Lilly and it was a great experience! He did a great job and would recommend Brian and Nissan I-90 in Sheffield lake.
Amazing Customer Service! John was fantastic! Great technology and Convenience!
Excellent service!